Terms of Use

Last updated: 07/07/2026

1. Operator Identity

  • Operator: “PixuPrint” (trade name of Marco Cotugno, individual person)

  • Address: Corso Galileo Ferraris 80, Turin, Italy

  • Email: info@pixuprint.net

2. Scope of Application

These Terms govern the use of the website www.pixuprint.net and the content published on it.

PixuPrint showcases and promotes artistic designs created or selected by the Operator. The purchase of prints and physical products does not take place directly on PixuPrint.

When the user clicks the purchase button or similar links, they are redirected to the website of the commercial partner Redbubble, which independently manages the order, payment, production, shipping, customer support, returns and refunds.

These Terms apply exclusively to the use of the PixuPrint Website. Purchases made on Redbubble are governed by Redbubble’s own terms, conditions and policies.

3. Age Requirements and Eligibility

Use of the Website is permitted to users who are at least 14 years old.

Any purchases made on Redbubble are subject to the age, eligibility and legal capacity requirements set out in Redbubble’s terms and in applicable law.

By using the Website, you declare that you comply with these Terms and that you use the content lawfully and in accordance with its intended purpose.

4. Products and Availability

  • PixuPrint displays artistic designs that may be available as prints or physical products through Redbubble.

  • Availability, formats, materials, prices, variants, production times and shipping are determined and managed by Redbubble.

  • The images published on the Website are for illustrative purposes only. Colors, proportions and final appearance may vary depending on monitors, devices, printing materials, selected products and the partner’s production settings.

  • PixuPrint does not guarantee that all designs shown on the Website will always be available on Redbubble.

5. Order Process

PixuPrint does not directly manage an internal checkout for the sale of physical products.

By clicking on purchase buttons, the user is redirected to Redbubble, where they can view the product summary, price, any applicable taxes, shipping costs and complete the order according to Redbubble’s procedures.

Order confirmation, post-purchase communications and order-related support are handled directly by Redbubble.

6. Prices, Taxes and Payments

  • The prices of physical products are those shown on Redbubble at the time of purchase.

  • Payments, currencies, taxes, any shipping costs and fees are managed by Redbubble according to its own terms.

  • PixuPrint does not directly collect payments from users for purchases completed on Redbubble.

  • Any requests relating to invoices, receipts, payments or charges must be addressed directly to Redbubble.

7. Production, Shipping and Delivery

  • The production of physical products purchased through Redbubble is managed exclusively by Redbubble or its suppliers.

  • Production times, shipping, couriers, delivery costs, tracking and geographical availability are determined by Redbubble.

  • PixuPrint is not responsible for delays, losses, damage during transport, address errors or logistics issues relating to orders placed on Redbubble.

8. Quality of Physical Products

  • The final quality of physical products, including materials, printing, colors, cutting, finishing, packaging and fit where applicable, depends on the production process and suppliers used by Redbubble.

  • PixuPrint curates the presentation of designs on its Website, but does not directly control the production of physical products purchased on Redbubble.

  • Any complaints regarding the quality of the product received must be submitted directly to Redbubble according to its support procedures.

9. Commercial Partner Redbubble

Redbubble is the commercial partner through which the user may purchase physical products based on the designs shown by PixuPrint.

Redbubble acts as an independent party in managing the sale, including order, payment, production, shipping, customer support, cancellations, returns and refunds.

Before completing a purchase, the user is invited to consult the Terms of Service, Privacy Policy and commercial policies published on Redbubble’s website.

10. Right of Withdrawal, Returns and Refunds

  • PixuPrint does not directly manage returns, refunds, exchanges, cancellations or complaints relating to purchases made on Redbubble.

  • The conditions applicable to withdrawal, returns, replacements and refunds are those provided by Redbubble and by applicable law.

  • For any issue relating to an order, the user must contact Redbubble customer support directly through the channels indicated on its website.

11. Defects and Warranties

  • Any defects, non-conformities, printing errors, production issues or damage relating to products purchased on Redbubble must be reported directly to Redbubble.

  • PixuPrint does not directly produce, package or ship physical products and cannot directly intervene in the management of warranties relating to Redbubble orders.

  • The warranties provided by applicable law remain applicable against the party managing the sale.

12. Licenses and Intellectual Property

  • The Website, content, designs, graphics, images, texts, mockups and published materials are owned by PixuPrint or their respective owners, unless otherwise stated.

  • Unauthorized copying, reproduction, distribution, modification, sale, sublicensing, publication or commercial use of the content on the Website is prohibited.

  • The purchase of a physical product through Redbubble does not transfer any intellectual property rights over the purchased design.

  • The user may use the purchased product for personal use, in accordance with Redbubble’s terms and applicable law.

13. Limitation of Liability

  • PixuPrint is not responsible for orders, payments, production, shipping, delivery, returns, refunds or support relating to purchases made on Redbubble.

  • PixuPrint is not liable for service interruptions, errors, delays, price changes, product unavailability or technical problems occurring on Redbubble’s website or on third-party platforms.

  • To the extent permitted by law, PixuPrint is not liable for indirect damages, loss of profit, loss of data, loss of opportunity or damages arising from the use of the Website or from links to third-party websites.

  • Nothing in these Terms limits or excludes liability that cannot be excluded under applicable law.

14. Applicable Law, Jurisdiction and ADR/ODR

  • With regard to the use of the PixuPrint Website, the applicable law is Italian law.

  • Competent court: Turin, Italy, without prejudice to mandatory consumer protection provisions.

  • For EU consumers, the possibility of bringing proceedings before the court of their place of residence remains unaffected, where provided by applicable law.

  • EU ODR platform: https://ec.europa.eu/consumers/odr.

  • PixuPrint is available for amicable settlement attempts for matters relating to the use of its Website. For disputes relating to purchases on Redbubble, the user must refer to Redbubble’s procedures and terms.

15. Severability Clauses

  • If any provision is void, invalid or ineffective, the remaining provisions remain valid and effective.
  • Failure to exercise a right does not constitute a waiver of that right.
  • PixuPrint is not responsible for delays or failures due to force majeure or events beyond its reasonable control, such as strikes, disasters, blackouts, technical problems, malfunctions of external platforms or interruptions of third-party services.
  • In the event of conflict between a translation and the Italian version, the Italian version shall prevail.

16. Changes to the Terms

PixuPrint may update these Terms for legal, technical, commercial or operational reasons.

Changes will be published on the Website and will take effect from the update date indicated on this page, unless otherwise stated.

17. Contacts

PixuPrint – Corso Galileo Ferraris 80, Turin, Italy

Email: info@pixuprint.net

For requests relating to the PixuPrint Website, its content or designs, PixuPrint may be contacted at the email address indicated.

For requests relating to orders, payments, shipping, returns, refunds or products purchased on Redbubble, the user must contact Redbubble directly through the channels available on Redbubble’s website.

 

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